Shipping policy

Shipping Policy

Welcome to Zaylonest! We are committed to getting your spooky orders delivered to you as smoothly and quickly as possible. Please review our shipping policy below for details on delivery times, costs, and processing.

1. Order Processing Time

  • All orders are typically processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped along with tracking information.

2. Estimated Shipping & Delivery Times

  • Minimum Delivery Time: Please note that the estimated minimum delivery time is 10 business days from the date of shipment.

  • Because of high demand during the Halloween season and logistics handling, standard delivery times generally range between 10 to 15 business days depending on your location.

  • Delivery times are estimates only and are not guaranteed, as delays can occasionally occur due to high shipping volumes, customs processing, or external factors beyond our control.

3. Shipping Rates

  • Shipping charges for your order will be calculated and displayed at checkout before you complete your purchase.

  • Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

4. Order Tracking

  • Once your order has been dispatched, a tracking link will be emailed to you so you can follow its journey right to your doorstep.

5. Incorrect Address Disclaimer

  • It is the responsibility of the buyer to make sure that the shipping address entered is correct. Please double-check your address during checkout. If an order is shipped to an incorrect address provided by the customer, Zaylonest is not liable for reshipment or refunds.

6. Contact Us

If you have any questions or concerns regarding your shipment or delivery status, please feel free to reach out to us at: ๐Ÿ“ง aneeskhan2a@gmail.com